Personal Hardship and Distress Payments continue to be jointly funded by the Commonwealth and Northern Territory Government under the Natural Disaster Relief and Recovery Arrangements.

This has been provided to impacted residents through immediate relief payments and re-establishment payments.

Up to $1,252 in immediate relief payments is available per family. This payment is not means-tested, with 25% paid to residents’ bank accounts directly, and 75% available as a store credit.

Residents living in the Nauiyu community boundary will provided their store credit at the Nauiyu ALPA store. Those living outside the community boundary will be provided their store credit through the Woolworths or Coles vouchers available. Residents who have not yet applied for their Personal Hardship and Distress Payments can do so by completing a form available from the Nauiyu ALPA store or by calling the Territory Families hotline, and selecting option 4 (1800 700 250).

Re-establishment payments are being provided to replace essential household items ruined by floodwaters, with assessors continuing to survey the damage done. This will cover impacted fridges, freezers, washing machines and/or bedding, with replacement items available through an arrangement established through the ALPA store.

Re-establishment payments will be means-tested, and is based on what individual homes have lost, and whether or not they were covered by insurance.